We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers the same product at a lower price, please write to us and we’d be happy to meet it. Please raise a request to match the price within 14 days of your purchase date and we will credit back the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date we will refund the difference as well.
To request your partial refund simply email us a link to the same product on our website, or on our competitors website within 14 days from the date of your order and we will process the credit accordingly.
Our 100% Price Match Guarantee has the following restrictions:
- Promotions such as rebates and Buy One Get One Free offers are not eligible
- We cannot price match items that are out of stock
- The website can not be a discounter, auction website or reseller of used goods.(eg. eBay, Overstock, etc.)
- The competitor must be an Authorized Retailer of the item you have purchased
- The Price Match Guarantee will be calculated based on item price, sales tax and shipping charges
- Price Matches do not apply for exchange orders
- Price Match Guarantee does not apply to Aleko products