What should I expect during the delivery process?

Your package will be delivered new-in-box. The contents may need assembly. Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.

Please inspect your merchandise carefully when you receive it. Any noticeable damage/shortage of packages or pallets must be noted on the Bill of Lading / delivery receipt upon delivery. Failure to note damage/shortage on the Bill of Lading / delivery receipt before the driver leaves will jeopardize your claim. If any damages to the product inside, please report to Garage Department up to 72 hours from the time of delivery. If your item(s) do arrive damaged, please contact us immediately and send photos of the same to info@garagedepartment.com. We will process a claim on your behalf and happily work with you to resolve the issue and refund or replace your order.